Development Trend of Mobile Phone Repair Industry | 2023

With the development, people are increasingly inseparable from mobile phones. When the mobile phone is in use, there will be some problems more or less, so it needs to be repaired. Here, below are some phonefix industry trends that should be noticed in 2023.

What are the key activities in the Smartphone Repair market?

"Screen repair and replacement are the major activities carried out in the smartphone repair market."

Based on activity type, the global smartphone repair market is segmented into phone screen repair and replacement, phone battery repair and replacement, button and jack repair and replacement, camera and sensor repair and replacement, and others (software related).

Currently, the screen repair and replacement segment dominates the market with a share of over 61% in 2020. According to a Square Trade survey, as many as 66% of consumers have damaged their devices in the past year, including cracks, scratches and damaged batteries.

What is the most repaired equipment in this industry?

The most repaired devices in this industry are iPhones and iPads. Pre-owned Apple products are worth more than any other branded company.

Because repaired Apple products can sell for 6 times the price of other brands. Get around 50% of its original value in the first resale transaction. (experiment)

Which country dominates the smartphone repair market?

"APAC dominates the smartphone repair market, accounting for 72.9% share in 2020."

In order to better understand the overall demand and penetration rate of smartphone repair related businesses, a detailed analysis is made of key regions/countries including North America (United States, Canada, Rest of North America); Europe (Germany, United Kingdom, France, Netherlands , Poland, Rest of Europe); Asia Pacific (China, India, Korea, Rest of Asia Pacific) and Rest of World.

Who Dominates the Smartphone Repair Market?

"Company-operated service centers dominate the smartphone repair market in terms of value."

Based on business type, the global smartphone repair market is segmented into brick-and-mortar stores and company-operated service centers.

Company operated Service center charge almost double the charge for repairing smartphone, compared to what is charged by Brick-and-mortar stores. In terms of volume Brick-and-mortar stores perform more smartphone repair related activity.

China and India are leading the adoption of smartphones globally due to high population growth, rising disposable income, and the emergence of low-cost Chinese smartphone brands.

How many iPhone owners have had to fix their phone's cracked screen at least once while using their device?

 About 1 in 4 iPhone users need to repair the cracked screen of their phone at least once while using the device. About 50% of US consumers own at least one product of the Apple brand. 

This industry not only repairs phones but also sells defensive products like different phone accessories, screen protectors, and other related products that prevent damage to the phone in case of dropping from hand or other reasons. Around 60% of cell phone repair shops do this job. (Experimac)

How much does it cost to become a cell phone repairman?

A simple class or basic certification is often the only thing that is required to enter the cell phone repair industry. Most courses are 3-5 days in length and cost $1,500 or less. (Flipsy)

Due to the increasing use of smartphones, more and more people are experiencing issues like water damage and cracked phone screen, which require the assistance of skilled repair experts. Due to the growing popularity of smartphones, cell phone repairs will almost certainly become more common.

Simply defined, the target market for the cell phone repair business is owners of damaged devices that are new and expensive enough to warrant a repair rather than a replacement.